Gemini Telemanagement Systems

GTS sells and supports voicemail products from Innovation, the leader in hospitality voice messaging systems, which has been providing solutions for the world's most recognizable lodging properties since 1988. GTS will also repair and service old Innovation products that most companies will no longer support; even if not on contract with our company. These products include:

InnLine Five Star Series:

Guest Voice Messaging - InnLine eliminates the need for message taking and delivery, freeing up time.
- Easy to use guest voicemail
- Access to automated Guest Services
- Guest voicemail tutorial
- Off-premises voice mail access
- Deleted message recovery

Automated Guest Services - Information is available to your guests with a touch of a button
- Guests can set wake-up calls
- Informational recordings
- Guest comment box

Staff Voice Messaging - Special instructions, work schedules and maintenance orders can all be communicated using InnLine. It will even deliver messages to pagers!
- Configurable greeting/passcode
- Off-premises voicemail access
- New staff user tutorial
- Configurable message notification: pager/telephone
- Message type control: normal/urgent/private/certified/future or time limit delivery
- Deleted message recovery
- Staff configurable distribution groups

Front Desk Administration - InnLine is especially easy to administer.
- Quick access to administrative functions via front desk phone
- Setting of guest wake-up calls
- Assisted guest access to voicemail
- Undelete guest messages
- Easy daily maintenance (for non-PMS integrated systems)

PMS Integration - Property management system integration allows for communication with InnLine, further reducing administration time.
- Guest check-in/check-out
- Guest room move
- Guest dialing directory support

*Some features are PMS dependent.

InnLine 2020
Much more than a simple messaging system, the practical and adaptable InnLine 2020 turns a guest room phone into a complete information center. From automatic wake-up calls to making travel connections, your guests will have everything they could ever want with a touch of a button. Plus, the power of Windows NT makes InnLine 2020 a long-term investment. As new features are developed, it will adapt to incorporate them. The system will actually learn new technology rather than having to be replaced by it. How smart is that? In addition, a Windows-based graphical user interface (GUI) makes 2020 simple to operate and less expensive to install, service and maintain.

InnLine Express
InnLine Express by InnOvation is a Windows NT based voice messaging and interactive services system designed specifically for medium-sized lodging properties with 115 rooms or less. With its advanced innovative features, InnLine Express adds automation going well beyond a simple messaging system. By combining voice mail, automated attendant and automated guest services into one system, InnLine Express simplifies your messaging process while offering your guests the service they expect. InnLine Express provides an affordable opportunity for medium-sized hotels to offer the same amenities as their larger counterparts. While your guests will appreciate the benefits of InnLine Express, you will enjoy increased productivity and profitability! By reducing switchboard traffic, your staff's time is freed up for other tasks and projects. AND, there is no need to replace your existing phones; InnLine Express interfaces with existing equipment to give you a cost-effective turnkey solution to increased phone automation! InnLine Express features a simple to use graphical interface (GUI) that is a cinch to operate. If you can use a mouse, you can administer InnLine Express!

InnLite
InnLite by InnOvation is a voice messaging and automated attendant system designed specifically for smaller lodging properties with 115 rooms or less. InnLite adds automation going well beyond a simple messaging system. By combining voice mail, automated attendant and wake-up calls into one system, InnLite simplifies your messaging process while offering your guests the service they expect. InnLite provides an affordable opportunity for smaller hotels to offer the same amenities as their larger counterparts. InnLite interfaces with existing equipment to give you a cost-effective turnkey solution to increased phone automation!